Refund & Cancellation Policy

1.1 Within 24 Hours

You are eligible for a full refund if you request it within 24 hours of your initial subscription purchase. This applies to all subscription plans (Monthly, 6 Months, and 1 Year).

1.2 Refund Conditions

For a 24-hour refund, you must:

• Submit your refund request within 24 hours of purchase
• Provide proof of subscription
• Not have accessed more than 50% of the course content
• Not have completed more than 10 quiz questions

2.1 How to Request a Refund

To request a refund:

• Contact our support team at support@swiftstudy.in
• Include your order ID and registered email address
• State your reason for the refund request
• Provide any additional relevant information

2.2 Processing Timeline

Upon receiving a valid refund request, we will process your refund within 3-5 business days. The refund will be credited to your original payment method. Bank processing times may vary from 1-3 additional business days.

2.3 Confirmation

We will send you a confirmation email once your refund has been processed. If you don't see the refund within 7 business days, please contact your bank or payment provider.

4.1 How to Cancel

You can cancel your subscription at any time:

Alternatively, email support@swiftstudy.in to request cancellation.

• Log into your SwiftStudy account
• Go to Account Settings → Subscription
• Click "Cancel Subscription"
• Confirm the cancellation

4.2 Access After Cancellation

Upon cancellation, your access to premium content will terminate at the end of your current billing period. You will receive a confirmation email with your cancellation effective date.

4.3 Cancellation Timing

Cancellations made at least 24 hours before your renewal date will prevent the next billing cycle. Cancellations made less than 24 hours before renewal may still result in charges.

5.1 Early Cancellation Refunds

If you cancel after the 24-hour refund window, we do not offer prorated refunds for unused subscription time. Your subscription remains active until the end of the billing period.

5.2 Special Circumstances

In exceptional cases, we may consider partial refunds or account credits. Please contact our support team to discuss your specific situation.

6.1 Pause Option

If you need to temporarily stop your subscription, you can pause it for up to 3 months instead of canceling.

6.2 How to Pause

Contact support@swiftstudy.in to request a subscription pause. Your billing will be suspended during the pause period.

6.3 Resume Subscription

You can resume your subscription at any time. When resumed, your subscription will restart at the next billing cycle rate.

8.1 Downgrading

You can downgrade to a lower-tier plan at any time. The change will take effect from your next billing cycle.

8.2 Upgrading

You can upgrade to a higher-tier plan. Prorated charges may apply based on remaining subscription time.

8.3 Process

To change your plan, log into your account or contact support@swiftstudy.in

9.1 GST

All subscription prices include applicable GST. Refunds will be issued as the full amount paid, including GST.

9.2 Regulatory Changes

If any regulatory change affects subscription terms or pricing, we will notify you and provide refund options if necessary.